nustatgame Privacy Policy

nustatgame is an online casino and gaming platform operating at nustatgame.vip, designed and operated specifically for the Philippine market. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), nustatgame acts as the Personal Information Controller with respect to the personal data of all registered players and website visitors.

As the Personal Information Controller, nustatgame determines the purposes and means by which your personal data is processed, and bears responsibility for ensuring that all processing activities comply with applicable Philippine data protection law and the implementing rules and regulations of the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected, processed, stored, or transmitted by nustatgame in connection with:

• The registration and maintenance of nustatgame player accounts.
• The use of any game, feature, or service available on the nustatgame platform.
• All deposit and withdrawal transactions processed through nustatgame.
• Communications between you and nustatgame, including customer support interactions.
• Your use of responsible gaming tools, including deposit limits, self-exclusion requests, and cooling-off periods.
• Your browsing and navigation activity on nustatgame.vip, including data collected through cookies and similar tracking technologies.

This Policy does not apply to third-party websites or services that may be linked to from nustatgame, including payment processors, game developers, or any external sites. nustatgame is not responsible for the privacy practices of those third parties, and you are encouraged to review their individual privacy policies before providing them with personal information.

nustatgame collects the following categories of personal data in the course of operating the platform:

nustatgame collects personal data through the following means:

4.1 Data You Provide Directly

Information you submit when creating your nustatgame account, completing KYC verification, making a deposit or withdrawal, communicating with customer support, activating responsible gaming tools, or participating in any promotion or survey on the platform.

4.2 Data Collected Automatically

Technical data including IP addresses, device identifiers, browser type, operating system, and session information are collected automatically every time you access the nustatgame platform. This data is collected via server logs, cookies, and similar technologies as described in Section 8.

4.3 Data from Third-Party Sources

nustatgame may receive personal data about you from third-party sources in limited circumstances, including:

• Payment processors (such as GCash and Maya): Transaction confirmation data and payment account verification information.
• Identity verification services: Confirmation of identity document authenticity and age verification outcomes during the KYC process.
• Fraud prevention services: Flagging data indicating whether an account, device, or transaction exhibits characteristics associated with fraud or money laundering.
• Regulatory bodies: Information provided in the context of regulatory compliance obligations or investigations where nustatgame is legally required to respond.

Under the Philippine Data Privacy Act of 2012, nustatgame processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the nustatgame Terms & Conditions, including account administration, game provision, deposits, withdrawals, and bonus management.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering obligations, PAGCOR reporting requirements, and tax compliance obligations under Philippine revenue law.
• Legitimate interests: Processing necessary for nustatgame's legitimate operational interests, including fraud prevention, platform security, customer support, and responsible gaming program administration — where those interests are not overridden by your data protection rights.
• Consent: Where nustatgame relies on your consent as the legal basis for processing (for example, certain marketing communications where applicable), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

nustatgame uses the personal data it holds about you for the following purposes:

• Account creation and management: Setting up and maintaining your nustatgame account, authenticating your identity at login, and managing account settings and preferences.
• KYC and age verification: Confirming your identity and that you meet the minimum age requirement of 21 years as mandated by PAGCOR for real-money online gaming in the Philippines.
• Payment processing: Facilitating deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, USDT TRC20, Coins.ph, and any other supported payment method.
• Game provision and platform operation: Delivering game services, maintaining accurate records of wagers, outcomes, and balances, and resolving any disputes regarding game results.
• Fraud and security monitoring: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeovers, bonus abuse, and other security threats to the platform and its players.
• Regulatory compliance: Meeting nustatgame's obligations under applicable Philippine gaming law, data protection law, anti-money laundering law, and tax regulations.
• Customer support: Responding to your queries, resolving complaints, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Responsible gaming: Administering deposit limits, self-exclusion records, and other responsible gaming tools; identifying potential indicators of problem gambling behavior that may trigger proactive outreach.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the nustatgame user experience, game selection, and platform performance.
• Marketing communications: Sending you information about nustatgame promotions, new games, and platform updates where you have provided consent or where nustatgame has a legitimate interest in doing so and you have not opted out.

nustatgame does not sell your personal data. nustatgame may share your personal data with third parties only in the following limited circumstances:

7.1 Service Providers

nustatgame engages carefully selected third-party service providers who process personal data strictly on nustatgame's behalf and under nustatgame's instructions, including:

• Payment processors (GCash, Maya, banking partners) for transaction processing.
• Identity and age verification service providers for KYC compliance.
• Fraud detection and anti-money laundering screening services.
• Customer support platform providers who host live chat and ticketing infrastructure.
• Cloud hosting and data storage providers who provide the infrastructure on which nustatgame operates.

All service providers are contractually bound to process personal data only for the specified purpose, to maintain appropriate security standards, and not to disclose it to any other party without nustatgame's prior written authorization.

7.2 Regulatory and Legal Disclosure

nustatgame may disclose your personal data to competent governmental authorities, law enforcement agencies, PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other regulatory bodies where:

• nustatgame is legally required to do so by Philippine law or court order.
• nustatgame has a good-faith belief that disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity involving the platform.
• Disclosure is necessary to protect the legal rights, safety, or property of nustatgame, its players, or the public.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of nustatgame's business, personal data held by nustatgame may be transferred to the acquiring entity as part of the transaction. nustatgame will provide reasonable advance notice to affected players and ensure that any acquiring entity is bound by privacy obligations at least as protective as those in this Policy.

nustatgame uses cookies and similar tracking technologies on the nustatgame.vip platform. Cookies are small text files placed on your device when you visit the site. They serve several functions essential to the platform's operation and security.

8.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your nustatgame session and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without rendering the platform non-functional.
• Functional Cookies: Remember your preferences such as language settings, game lobby view, and responsible gaming tool settings. Disabling these cookies may affect your user experience.
• Analytics Cookies: Collect anonymised data about how players use the nustatgame platform — which pages are visited most, how long sessions last, and which features are used — to help nustatgame improve the platform over time. This data does not identify individual players.
• Security Cookies: Support fraud detection by recording device fingerprint data and access patterns to help nustatgame identify unusual login activity or suspicious transaction behavior.

8.2 Managing Cookies

You can manage cookie settings through your mobile or desktop browser's privacy settings. Blocking strictly necessary cookies will prevent you from logging in to nustatgame. Blocking functional or analytics cookies will not affect your access to real-money games but may reduce the quality of your experience on the platform.

nustatgame implements a multi-layered security framework to protect the personal data of all players on the platform. The key components of this framework include:

• Transport encryption: All data transmitted between your device and nustatgame servers is encrypted using TLS 1.2 or higher with 256-bit cipher strength — the same standard used by Philippine digital banking applications.
• Data-at-rest encryption: Personal data stored in nustatgame databases is encrypted at rest. Encryption keys are managed separately from the data they protect and are rotated on a scheduled basis.
• Access controls: Internal access to player personal data is restricted strictly to personnel with a documented operational need. All access is subject to role-based permissions and is logged comprehensively for audit purposes.
• Password security: nustatgame does not store player passwords in plain text. Passwords are hashed using an industry-standard cryptographic algorithm. Even nustatgame internal systems cannot retrieve your original password — only reset it via authenticated OTP.
• OTP authentication: Sensitive account actions — including login from unrecognized devices, password resets, and certain withdrawal requests — trigger OTP verification to your registered Philippine mobile number, providing an additional authentication factor against unauthorized access.
• Incident response: nustatgame maintains a documented data breach response protocol. In the event of a personal data breach that is likely to result in risk to your rights, nustatgame will notify affected players and the National Privacy Commission as required under the Data Privacy Act and its implementing rules.

While nustatgame applies rigorous technical and organizational security measures, no platform transmitted over the public internet can guarantee absolute security. nustatgame strongly encourages all players to use strong, unique passwords for their accounts, to keep their registered mobile number active and in their possession, and to report any suspected unauthorized account access immediately.

nustatgame retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

At the expiry of the applicable retention period, personal data is either permanently deleted or irreversibly anonymised such that it can no longer be linked to any individual player.

The Philippine Data Privacy Act of 2012 grants you the following rights with respect to your personal data held by nustatgame. nustatgame is committed to facilitating the exercise of all these rights promptly and without undue burden.

The nustatgame platform is strictly for adults aged 21 years and above. nustatgame does not knowingly collect personal data from any individual under the age of 21. Registration requires age verification, and accounts found to belong to persons under the legal minimum age will be immediately suspended and all associated balances returned (or forfeited where the funds were obtained through misrepresentation of age) in accordance with nustatgame's Terms & Conditions.

If nustatgame becomes aware that it has inadvertently collected personal data from a person under 21, it will take prompt steps to delete that data from its systems. If you are a parent or guardian and have reason to believe your child has created a nustatgame account, please contact nustatgame support immediately at the contact details provided in Section 15.

nustatgame collects and processes data related to your use of responsible gaming tools — including deposit limits, cooling-off periods, and self-exclusion status — with particular sensitivity. This data is used exclusively for the following purposes:

• Administering and enforcing the restrictions you have chosen to apply to your account.
• Complying with nustatgame's regulatory obligations regarding player protection under applicable Philippine gaming regulation.
• Identifying patterns in gaming behavior that may indicate the development of problem gambling, enabling nustatgame to proactively offer assistance or information about support resources where appropriate.

Self-exclusion records are retained for a minimum of five years after the exclusion period expires, in line with responsible gaming best practice and regulatory expectations. This ensures that nustatgame can maintain a history that prevents inadvertent account reinstatement during active exclusion periods.

Responsible gaming data is never used for marketing purposes, never shared with third parties for commercial purposes, and is treated as sensitive data with access restricted to the minimum personnel necessary for its administration.

nustatgame reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the features and services we provide. The most current version of this Policy is always accessible at nustatgame.vip/privacy-policy, with the effective date clearly indicated at the top.

Where changes to this Policy are material — meaning they significantly affect your rights or how nustatgame handles your personal data — nustatgame will provide advance notice via your registered contact details or via a prominent notice on the platform at least seven (7) days before the revised Policy takes effect. Your continued use of the nustatgame platform after that date constitutes acceptance of the revised Policy.

If you do not accept a material change to this Policy, you may request account closure at any time by contacting nustatgame support. Any real money balance in your account at the time of closure will be processed for withdrawal to your verified payment method.

For questions about this Privacy Policy, to exercise your data rights, to report a suspected data breach, or to reach nustatgame's Data Protection Officer, please use the following contact channel:

nustatgame.vip  |  Privacy Policy Version 1.0  |  Effective: 1 January 2026  |  Issued under Republic Act No. 10173 (Data Privacy Act of 2012), Philippines.